Return Material

Complete the return form provided and return the items and a copy of the invoice/payment receipt to us. New items must be returned in the manufacturer's original packaging and in the condition in which they were received - please include all packing materials and blank warranty cards. Request your return label by email: support@dynamicnord.com.

Send your package to this address:

Return address:
Fifth Element GmbH | DYNAMICNORD
Sonnenwiechserstr. 3
83052 Bruckmühl
Germany

Here is the download link

Complete the return form provided and return the items and a copy of the invoice/payment receipt to us. New items must be returned in the manufacturer's original packaging and in the condition in which they were received - please include all packing materials and blank warranty cards. Request your return label by email: support@dynamicnord.com.

Send your package to this address:

Return address:
Fifth Element GmbH | DYNAMICNORD
Sonnenwiechserstr. 3
83052 Bruckmühl
Germany

Please note that we have to check your warranty claim first. Do not send us the affected products unsolicited! We will guide you through the process.

Unfortunately, we can only process warranty claims for products that you purchased directly from the online-shop. Please contact the dealer where you purchased the products.