Home / Pages / Return Material Return Material Return Material If you are a dealer, please contact our customer service directly at info@dynamicnord.com. "*" indicates required fields Hiddenaktuelle_sprache Return form for private customersWhat type of return is this?* Return within 14 days after delivery Request for warranty Request for repair Return within 14 days after deliveryIllustration of the return form Do you still have the return form from the original shipment? Yes No Complete the return form provided and return the items and a copy of the invoice/payment receipt to us. New items must be returned in the manufacturer's original packaging and in the condition in which they were received - please include all packing materials and blank warranty cards. Request your return label by email: support@dynamicnord.com.Send your package to this address: Return address: Fifth Element GmbH | DYNAMICNORD Sonnenwiechserstr. 3 83052 Bruckmühl GermanyHere is the download link Complete the return form provided and return the items and a copy of the invoice/payment receipt to us. New items must be returned in the manufacturer's original packaging and in the condition in which they were received - please include all packing materials and blank warranty cards. Request your return label by email: support@dynamicnord.com.Send your package to this address: Return address: Fifth Element GmbH | DYNAMICNORD Sonnenwiechserstr. 3 83052 Bruckmühl GermanySubmit warranty claimPlease note that we have to check your warranty claim first. Do not send us the affected products unsolicited! We will guide you through the process.Did you purchase the product directly from us? Or from a dealer? Here in the online store At another retailer Details of your warranty claimOrder number* What type of product is your warranty claim?* Describe the damage/reason for the warranty claim*Please upload pictures showing the defect or product Drop files here or Select files Max. file size: 10 MB, Max. files: 10. We are sorryUnfortunately, we can only process warranty claims for products that you purchased directly from the online-shop. Please contact the dealer where you purchased the products.Request a repairTo help us better review your repair request, please provide the following information. The more detailed you describe the problem, the better we can help you.After we review your request, we will send you a quote.What type of product is your repair case?* Describe the damage/cause for the warranty claim*Please upload pictures showing the problem Drop files here or Select files Max. file size: 10 MB, Max. files: 10. Personal dataSalutation*Mr.Ms.None of theseFirst name* Last name* Address with house number* Zip code* City* Country* E-mail* Phone Product Registration Product Care & Maintenance Size Charts & Components Warranty Return Materials Manuals CE Certificates Repair & Service Center Can't find what you are looking for? If you do not find the information you are looking for, please contact your local dealer or contact us directly through the support service. Contact Phone +49 (0) 8061 3898330E-Mail support@dynamicnord.com Find your dealer Our product range Freediving21 Products Accessories26 Products Dive Lights2 Products Bags9 Products Snorkeling Sets5 Products Fins6 Products Snorkels6 Products Neoprene Accessories11 Products Masks10 Products Rashguards4 Products Instruments7 Products Dynaskins14 Products BCDs2 Products Beachlife9 Products Regulators17 Products Drysuits2 Products Wetsuits25 Products